Frequently Asked Questions
Everything you need to know about your audio experience.
How do I know which Eminence speaker is right for my cabinet?
Selecting the right speaker depends on your amplifier's power output, the cabinet's volume, and your desired tonal characteristics. We recommend using our online 'Speaker Search' tool or consulting the cabinet manufacturer's specifications for impedance and wattage requirements.
What is the standard shipping time for domestic orders?
Most orders are processed within 1-2 business days. Standard ground shipping typically takes 3-7 business days depending on your location within the United States.
Do your speakers come with a warranty?
Yes, all Eminence speakers carry a limited warranty against manufacturer defects. Genuine Eminence branded products typically feature a 7-year warranty, while certain series may vary. Please keep your proof of purchase for any claims.
What is your return policy for electronics?
We accept returns on unopened and unused products within 30 days of delivery. Due to the sensitive nature of voice coils and diaphragms, installed or soldered speakers cannot be returned unless they are found to be defective.
Do you ship internationally?
Yes, we ship to many countries worldwide. International shipping rates and duties are calculated at checkout based on the destination and total weight of the order.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and modern digital wallets like Apple Pay and Google Pay for a secure checkout process.